1. How to protect your benefit?
The first thing after you receive the parcel is that you should check the outside package condition, Try to take a video showing about you unpack the package. If there is any further problem, this will be an important proof, in order to protect your benefits.
2. How many languages are built into the phone ?
The system supports hundreds of languages including English,Russian,Spanish,French,Portuguese,Italian,Polish,Arabic,Hebrew,Japanese,Korean, etc .
3. Do buyer need to pay customs tax ?
Buyers are responsible for ( in case ) all tax or VAT under any circumstances .
1. The standard testing information of the phone is referred to the information from AnTuTu Benchmark App, and we don't bear the testing information from CPU-Z as it is normally suitable for computer. Also, we don't bear the test information from other apps or through other devices. Since we can't make sure their accuracies and profession.
2. This package is with EU plug, If the EU Plug is not available in your area, you need to prepare your own converter.
3. The stated ROM amount shows the maximum available ROM with nothing installed. However, the Android OS will occupy some of this ROM. The available ROM on the device will be less than the publicity.
4. The customs duties generated need to be paid by the buyer himself. Additional fees are required in remote areas or on the outer islands. If the parcel was returned due to the buyer refuses to pay for the customs fee, the return shipping cost will be covered by the buyer.
5. Choose EU warehouse delivery, orders with following post codes won't accept:
ES:35000-35999/38000-38999/51000-51999/52000-52999 IT: 40010,40012-40013,40016,40030,40032,40035-40038,40041,40043,40046,40048,40050,40054-40055,40057,40061,40063,40069,40100,40121,40122-40129,40131-40139,40141, 87030-87032,87035,87050,88020-88022,88024-88025,88040-88042, 88044-88047,88049-88051,88054-88056, 88060,88062,88064,88065,88067-88070 88100,88835,88837,88838,88841,88842,88900 FR:97000-98999/20000-20620/ PT:9000-9999
6. Our warehouse is located in Poland,close to the border between Poland and Germany,the trucks will ship the parcels from Poland to the ligistics company on the German border.Delivery time same,but if you mind,pls don't place order.
7. Gift or other attached giveaway, like protective film, protective case, headphones. They are gift either and don't enjoy after-sales service.As they don't have a sold product nature. We don't accept dispute about those,pls be kind to understand it.
8. For mobile phone problems, please must first communicate with us. We can arrange for repairs at our repair center. Any local repairs or disassemble the phone by yourself without notify us and agreement from us, we won't make any compensation because we don’t know if it was the phone's own defect or not.
9. Affected by different angles & brightness, there will be a little deviation between the picture and the physical item, however, it doesn't affect the normal functions of the product.
