About Warranty :
A- All of our products enjoy ' One Year ' warranty service from China .
B- The first thing to do is to make a comprehensive inspection and testing when you receive our products , and if you find any problems , please contact us and we will step in to help within a day . All our products are with warranty labels , we no longer accept any complain or dispute once the label is ripped off .
C- If our product is opened or disassembled or repaired without permission , then it no longer enjoys our warranty . In addition , we do not take responsibility if the product is damaged by water or human factors .
D- We offer a partial refund or return and refund if the product has any problems within 15 days of order delivered , and we will pay for return shipping . We only provide a free repair service when the order has been delivered for more than 15 days , and in this case the buyer pays for return shipping .
How to apply for warranty service ?
- When you find any problems on the product you receive , please make a video to show the problems , please change the phone language to English and remember to show us the IMEI number . After that , please send the video to us and we will step in to help as soon as possible .
Dear buyer .If you need suitable Plug Adapter , please tell us in the order ,then we will prepare right Plug Adapter for you:
About tariff : You may charged by your customs after the package arrived in your country . Tariff is recipient's duty to pay , we won't accept any dispute by the reason of tariff problem . We also can't give partial refund for this reason .